Help & Support

Need help with something? Check out our frequently asked questions.

Popular Help Articles

Basics
Learn More About BingePass
Basics
How Your Patrons can Listen to Music on Hoopla
Troubleshooting
How and Where to Get Hoopla Training & Launch Support: A Guide for Librarians
Basics
Instant Bundles - FAQs
Basics
Marketing Hoopla to Patrons: Creating Buzz and Driving Engagement
Troubleshooting
How to Help Patrons Search for Specific Titles

All Help Articles

Basics
Managing Users, Permissions & Personal Preferences
Troubleshooting
How to Help Patrons Search for Specific Titles
Troubleshooting
Updating Branch & Staff Permissions
Basics
Instant Bundles - FAQs
Basics
Learn More About BingePass
Troubleshooting
How and Where to Get Hoopla Training & Launch Support: A Guide for Librarians
Basics
Marketing Hoopla to Patrons: Creating Buzz and Driving Engagement
Basics
How Your Patrons can Listen to Music on Hoopla