Help & Support

Need help with something? Check out our frequently asked questions.

All Help Articles

Basics

Managing Users, Permissions & Personal Preferences

Troubleshooting

How to Help Patrons Search for Specific Titles

Troubleshooting

Updating Branch & Staff Permissions

Basics

Instant Bundles - FAQs

Basics

Learn More About BingePass

Troubleshooting

How and Where to Get Hoopla Training & Launch Support: A Guide for Librarians

Basics

Marketing Hoopla to Patrons: Creating Buzz and Driving Engagement

Basics

How Your Patrons can Listen to Music on Hoopla