Annerysms with Ann Ford: Provider of Choice in our Digital Future

Libraries are in a unique position in today's digital age. They are well-versed in adapting to changing patron needs. The most recent major development—the emergence of digital media—has given libraries the opportunity to serve patrons by offering immediate access to a diverse and readily available digital collection with little to no wait time. With this in mind libraries are set to attract more patrons and increase overall engagement. But it's important to learn lessons from other businesses who too were faced with the choice of letting their patrons lead. In this episode 5, Ann shares her thoughts on those library successes and what still might be learned from examples like Blockbuster and Netflix. Take a listen, then check out the post Planning for a Digital Future: Blockbuster vs. Netflix.